Computer Repair Cons to Watch Out For - SHEEDA'S BLOG

Monday, 24 July 2017

Computer Repair Cons to Watch Out For



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In the computer repair industry, like any other type of service based business there are a small number of people that will pray on the uninformed.

Listed below are some common computer repair scams you'll want to stay away from.
And while many of these scams are done by unlicensed shops and techs it's always a good idea to be informed so that you may spot these scam no matter where you may go for your computer repair.

Scam # 1.
Your told that your system is a total loss and can not be repaired, but the tech or store just happens to have a used PC that they can sell you cheap. The tip off here is if the "tech" wants your old system as a trade in or to "recycle".

The con here in many cases is that there is little to nothing wrong with your system. The "tech" then sells you a system he got from somebody else he pulled this same scam on and then fixes whatever small problem your system had and sells it to the next person he scams. And on and on. In most case you end up with a lower quality system then you started with and the "tech" makes a huge profit from you and the next "repair".

Scam # 2.
Parts stolen and replaced with low quality parts.
This can happen if the "tech" needs to take the computer back to their shop or when you leave a computer at a shop. The scam is they will take your higher end parts and replace them with a lower end part and then resell your "better" part(s) to somebody else.

You can avoid this scam by asking the "tech" to write a inventory of all the parts in your system with serial numbers before you release the system to be worked on. Also inform the "tech" you will want all your broken parts back if they need to be replaced. This will put the tech on notice you are going to be taking a close look at their work.

If they will not inventory your system or don't give back parts then it is a huge red flag and you need to take your system to somebody else.

Scam # 3.
Unlicensed Software.
In many cases people will lose their software CD's & Install Disks and the "tech" may offer you a "copy" of the software you need. Much of the time these are illegal copies being sold and you get harmed as you will not get support from the software vendor, can't get many security updates and miss out on discounts to future versions of the software. Also many Unlicensed Software copies are infected with viruses and spyware.

The "tech" makes a big profit off of software he never paid for and your left holding the bag.

If your told you need software make sure you are getting a legal copy with CD's, printed license and product keys.

If you have lost your software a real tech should be able to point you to the right place to call or email so you may order replaced media at a reduced price. If they will not help you then it's a sign you are talking to the wrong "tech".

Scam # 4.
System Wipes.
This is a very common scam as many problems are software related on computers.

It takes a great deal of time, knowledge and experience to learn how to find and fix the many things that can go wrong with software. The scam here is that the "tech" never even thinks about fixing your problems.

They just reformat your hard drive and reinstall windows
(many times with unlicensed software).

Your then told that all your data was or is corrupt and it was the only way to fix your system. The reason this scam is so common is the "tech" only needs to learn how to do two simple things.

1. Install Windows.
2. Take your money.

The reasons this hurts you is 1st you may not have any legal software on your system and 2nd you have lost all your data. In addition devices like printers and ipods will no longer work as their software is gone and needs to be reinstalled.

This scam is very popular with "techs" that claim to be the "cheapest around" as they make most of their money on volume. They will wipe and re-format as many systems as they can each day. As they are not "wasting" time trying to find a problem they can make lots of quick cash even though their prices are cheap.

You can avoid this scam by demanding that you are called with a estimate before any repair is done and telling the "tech" they may not format your drive without your permission. Its funny how many "Techs" on being told this will not be able to do your repair for whatever reason.

A subset of this scam are "refresher repairs".
This is where the "tech" will claim he has all the software needed to "refresh" your system to factory/new.
This is just another way to say "system wipe" and in most cases they just put on hacked or stolen software.

Scam # 5.
Free Diagnostics, Flat/Super low Rates.
Could you do your job all day for free? No??, Are you sure?
The scam here is dirt simple. Once you drag your computer all over town your not going to want to go pick it up and have to find somebody else to fix it. So the "tech" gets his money most of the time. And for some strange reason your repair just happens to be more then their low rate because your system or repair is unique in some way.

Most "flat rate" quotes are based on what a tech would have charged by the hour for the same service and in this case if your repair takes less time your stuck paying more the you would have in the first place.

In the majority of cases when all is said and done you will pay a real professional less then many "cheap techs" end up getting you for in the end. You get what you pay for. Always keep that in mind.

Check out any person or business you plan to hire to repair your computer with your local BBB and your city business license office as well as asking for proof of any certifications they may claim to have.

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